Crown & Champa Resorts

The Festive Season and end of the year provides the opportunity to reflect on the past year, on the achievements, and big wins in Maldives Travel & Hospitality. As we wrap-up 2017, here are 10 things Crown & Champa Resorts did right this year:

 

10. New blog for Crown & Champa Resorts

On April 25, 2017, Crown & Champa Resorts launched a new blog that features all the latest news in the industry. The blog covers Trade Shows, Resort news, achievements and accomplishments by the group, as well as the individual Resorts & Hotel.

 

9. First-ever underwater Board Meeting

5-Star Hurawalhi Island Resort opened its doors on December 1, 2016 with an underwater restaurant as the must-experience highlight. On Friday, January 20, 2017, Trans Maldivian Airways (TMA) held it’s first-ever underwater board meeting at the 5.8 Undersea Restaurant: the world’s largest, all-glass, undersea Restaurant. The Board meeting was held with 12 participating members.

 

 

8. Integrated water supply system and sewerage disposal systems in K. Dhiffushi.

A groundbreaking ceremony was held on Monday, February 20, 2017 at K. Dhiffushi to implement the design and build of an integrated water supply system and sewerage disposal systems in K. Dhiffushi.

The project, as a donation from The Ali Fulhu Thuthu Foundation and Meeru Island Resort & Spa and Altec Maldives (Pvt) Ltd, will provide for a complete fresh water treatment and supply system, as well as environmentally friendly sewerage disposal systems for the entire Dhiffushi Island.

 

7. GOLD 100 Award win as leading Hospitality Company in the Maldives

Of the 10,000 companies listed, Crown & Champa Resorts was among the 100 companies to receive the sought-after GOLD 100 Award in an exclusive, invite-only, gala at Kurumba Resort on February 21, 2017.

 

Additionally, Maldives Tourism avant-garde, entrepreneur and one of the Directors of CCR, Mr. Hussain Afeef was awarded a Corporate Maldives Lifetime Achievement Award for pioneering the development of the tourism and hospitality industry in the Maldives.

6. Bank of Maldives launched the first-ever Dynamic Currency Conversion System

On Monday, February 27, 2017, a distinguished ceremony was held at Meeru Island Resort & Spa to unveil The Bank of Maldives (BML)’s first-ever Dynamic Currency Conversion (DCC) in the Maldives.

 

DCC facilitates transactions between travelers and expatriates from all over the world, and Resorts in the Maldives. Visitors can now transact and view their transactions in their own currency, reducing the need to use USD.

 

5. Travel Fairs, Travel Forums and Travel Trade Shows

Crown & Champa Resorts has participated in over 15 Travel Fairs and Trade Shows worldwide in 2017, including ITB Germany & ITB Asia; WTM London and WTM Connect Asia; Hotelier Maldives GM Forum; Travel Trade Maldives; and Riyadh Travel Fair.

Each succeeded at expanding the Maldives Travel & Hospitality industry in the various markets, together with Maldives Association of Travel Agents & Tour Operators (MATATO); and Maldives Marketing & Public Relations Corporations (MMPRC).

4. Happy Staff means Happy Service and Happy Guests

With over 3,000 employees, Crown & Champa Resorts has created an environment that only encourages teams to work, stay and be happy in the Maldives. These include personal and social benefits; education & training; CSR and empowering the local community; and continuous growth and expansion.

 

3. Exceeding expectations through the Academy of Learning

Warm and attentive service is a staple of the Crown & Champa Resorts and the Academy of Learning, as a Training and Development Department initiative, encourages individuals to be the best they can be.

The Academy provides access to coaching, mentoring, training and sponsorship programs that are inline with Crown & Champa Resorts’ goals and individual aspirations.

2. Outstanding Commitment to Sustainability

Tour Operators and Travel Organizations alike; have continuously recognized Crown & Champa Resorts’ awareness and commitment towards preserving the Maldives environment. From the subtle shifts to greener and sustainable operations, to consistently ensuring efficiency in energy and water consumption, Crown & Champa Resorts has maintained the reputation as a leading Eco-Friendly Hospitality Group in the Maldives.

The Maldives Travel Awards Gala 2017 was held on November 23, where MATATO specially dedicated the award for Outstanding Commitment to Sustainability Award.

 

1. Most Awarded Resorts in the Maldives

Along with the Sustainability awards and each individual Resort’s awards, Crown & Champa has also been named the Leading Local Hotel / Resort Brand at the Maldives Travel Awards of 2017, making it the most awarded Hospitality Group in the Maldives.

Stay tuned for more updates into the New Year!

 

The Maldives tourism industry is built on the natural beauty of the Islands with white sandy beaches, crystal clear lagoons and colorful house reefs abundant in marine life. What keeps our guests returning to our Resorts is the unforgettable and personalized hospitality.

 

At Crown & Champa Resorts, we pride ourselves in always offering warm and attentive service and our Academy of Training is only one of the ways we add value for both the staff and the Resort, while continuously exceeding our guests’ expectations.

 

The Academy of Learning, as a Training and Development Department initiative, encourages individuals to be the best they can be, by providing access to coaching, mentoring, training and sponsorship programs that are inline with Crown & Champa Resorts’ goals and individual aspirations. Our Trainers are qualified professionals with extensive experience in Group Training Techniques, Hospitality Management and Communications in the Training and Development field.

 

With the Crown & Champa Resorts’ sponsorship program, each Resort sponsors a number of staff members to attend vocational-oriented courses in Male’, as well as overseas institutions for Undergraduate Degrees. The sponsorship include course fees, accommodation, meals and study materials, while the employee earns the monthly salary that they would be earning.

 

In the past year, over 18 staff from the various Resorts have been enrolled into Scholarship programs to further their qualifications in the hospitality and tourism industry. Over 20 students are set to graduate in the course of the year.

 

Take a look at our TOP 5 reasons why our staff is happy and chooses to continuously grow with us.

 

 

Visit our stand C19 at the new and exclusive trade show from May 17 – 19, 2017.

After the success of the Arabian Travel Market in April 2017, Crown & Champa Resorts prepares for the World Travel Market in Penang, Malaysia from May 17 – 19, 2017. The event is one of the 6 shows in the WTM portfolio, including Africa, Latin America & London.

 

Over the 3 days, Crown & Champa Resorts team will be exhibiting the best of Maldives destination products and Resorts. The leading global event provides an opportunity to further expand into predominantly South East Asia and China travel networks.

 

WTM Connect Asia held the first show in 2016 and has seen and over 90% exhibitors’ satisfaction. The event hosts over 2,000 quality meetings and brings together together pre-qualified Chinese, South East Asian and international travel buyers with suppliers of South East Asian and international travel product.

 

Visit us at the Maldives Association of Travel Agents & Tour Operators (MATATO) and C19.

Crown & Champa Resorts is proud to have grown to a workforce of over 3000, over the years. May 1, 2017 is International Labour Day and we are celebrating the reasons why our teams are the happiest and choose to continuously grow with us.

#5: Living Environment

Employees across the Resorts that we manage, enjoy a variety of benefits for their personal and social lives, among which is higher standards of housing and food. We also encourage participation in the recreational and entertainment activities available, like the annual Interdepartmental Sports Tournaments and Staff Events.

 

#4: Expansion and award-winning status

Being the leading group of Resorts in the Maldives, Crown & Champa Resorts continues to expand, having opened our 5-star Hurawalhi Island Resort in December 2016, 5-star deluxe Kudadoo Maldives Private Island by Hurawalhi in December 2018 and planning to open 3-star Innahura Maldives Resort soon. As a group, we were awarded the Gold 100 award on February 21 and our individual Resorts regularly receive a number of accolades, from TUI Top Quality to Agoda Loved by Guests and Holidaycheck Most Popular Hotels awards. This motivates our staff and provides a sense of pride to be a part of a successful and well-recognized Company.

“We are very blessed to have Owners, who have been the pioneers in the Tourism & Hospitality industry since 1972.“ – Ismail Afeef, Director of Operations, Crown & Champa Resorts

 

#3: CSR and empowering the local community

Crown & Champa Resorts, and the Corporate Social Responsibility (CSR) efforts by our affiliations offer empowerment to the local Maldivian communities. Not only through study sponsorships for long serving Maldivian staff, but also through initiatives such as sewerage system and water plants for K. Dhiffushi and vocational training around local Islands.

“It brings so much happiness to us to know we are providing essentials and necessities for locals and staff.” – Hussain Afeef, Director, Crown & Champa Resorts

 

#2: Education & Training

Crown & Champa Resorts hosts ongoing training and development programs for our employees across all levels. We support and encourage educational and vocational growth, which also leads to personal and professional growth within the hospitality industry.

 

#1: One Big Happy Family

And finally, Crown & Champa Resorts is proud to be one big family that learns and grows together. Our employees, partners and affiliations continue to support each other everyday. We always try our best to maintain our values for respect, empathy, sincerity, openness, reliability, trust and sensitivity.

“If you keep the staff happy, the guests are happy, and when the guests are happy, the management is happy.” – Lars Petre, Director, Crown & Champa Resorts

 

Watch our International Day of Happiness video below:

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General Managers from Crown & Champa Resorts will be attending the Hotelier Maldives 2017 GM Forum, on April 19, 2017, at Hulhule Island Hotel.

The Forum offers a platform to discuss a wide range of topics, including current pressing issues in the hospitality industry, such as embracing new technology and market trends. We look forward to having General Managers from Crown & Champa Resorts in attendance to engage with fellow industry professionals, pioneers and leaders.

Mr. Hussain Afeef, Maldives tourism pioneer will be at the Forum, as one of the keynote speakers.

A total of 50 General Managers are expected to attend the Forum, which brings together industry leaders, policymakers, resort operators and owners, as well as other hospitality industry stakeholders including suppliers.