COVID19 Outbreak Maldives Update

With the growing concerns of the COVID19 outbreak in the country, the Ministry of Tourism of Maldives along with the Health Protection Agency has forced few measures to control the ongoing situation. To support the local authorities, below are the latest measures implemented in all the properties of Crown & Champa Resorts in accordance with the official circulars released.

Updates:
Latest
5. Crown & Champa Resorts Travel Flexibility and Cancellation Policy Update

Up to April 30, 2020
4. Crown & Champa Resorts Travel Statement regarding Maldives Travel Restriction from Spain, Germany & France
3. Crown & Champa Resorts Travel Flexibility and Cancellation Policy
2. Sea Plane Distance Resorts – Airport Transfers
1. Ban On Local Island Excursions

5. Crown & Champa Resorts Travel Flexibility and Cancellation Policy Update

Thursday, May 14, 2020:

Travel Flexibility Update. Book Now, we got you covered!

Guided by our purpose of care, we continue to allow for maximum flexibility given these unique circumstances:
Book now to your convenience with the freedom of free cancellation as follows;

Resorts: Hurawalhi, Innahura, Kagi, Komandoo, Kuredu, Meeru, Veligandu and Vilamendhoo
FREE Cancellation on Room Rate for cancellation received 3 days prior to arrival.

Resorts: Kudadoo Private Island Resort
FREE Cancellation on Room Rate for cancellation received 14 days prior to arrival.

For more information and clarifications, reach out to the respective resort Reservations Team or your Travel Agent.

Hurawalhi – reservations@hurawalhi.com
Innahura – reservations@innahura.com
Kagi – reservations@kagimaldives.com
Komandoo – reservations@komandoo.com
Kudadoo – reservations@kudadoo.com
Kuredu – reservations@kuredu.com
Meeru – reservations@meeru.com
Veligandu – reservations@veligandu.com
Vilamendhoo – reservations@vilamedhoo.com

 

4. Crown & Champa Resorts Travel Statement regarding Maldives Travel Restriction from Spain, Germany & France

Saturday, March 14, 2020, 2200 hours +5.30GMT: Tourism Minister of Maldives, Ali Waheed, announced during a press conference the decision to impose a restriction on air travel from Spain, and several regions of Germany and France.

The travel restrictions will be effective from Sunday, March 15, 2020, 0000 hours.
Please find the circular from Maldives Civil Aviation Authority.

All the passengers with a history of travel in last 14 days from the below-mentioned countries are not permitted to enter or transit through Maldives until further notice from the Maldives Government:

1. Mainland China, effective 4th February 2020
2. Iran, effective 26th February 2020
3. South Korean regions of North Gyeongsang Province and South Gyeongsang Province effective 3rdMarch 2020
4. ltaly, effective 8th March 2020
5. Bangladesh, effective from 10th March 2020 to 24th March 2020
6. Spain, effective from 15th March 2020
7. le-de-France and Grand Est, regions of France effective from 15th March 2020
8. Bavaria, North Rhine Westphalia and Baden-Wuerttemberg regions of Germany, effective from 15thMarch 2020

3. Crown & Champa Resorts Travel Flexibility and Cancellation Policy

Monday, April 13, 2020

Guided by our purpose of care, we continue to allow for maximum flexibility given these unique circumstances:

  • Re-booking with the same existing booking details up until December 23, 2020, is possible, under the condition that your travel agent agrees to re-book with the same booking details and package. Re-bookings have to be confirmed to Reservations before April 30, 2020.
  • New reservations for future arrivals:
    New reservations will be accepted for arrivals from July 1, 2020. 

If you booked through a travel agent, please contact your agent directly to amend or cancel the reservation.

If you booked directly with the property, kindly get in touch with the resort’s reservations team

Hurawalhi – reservations@hurawalhi.com
Innahura – reservations@innahura.com
Komandoo – reservations@komandoo.com
Kudadoo – reservations@kudadoo.com
Kuredu – reservations@kuredu.com
Meeru – reservations@meeru.com
Veligandu – reservations@veligandu.com
Vilamendhoo – reservations@vilamedhoo.com

If you require further clarification, regarding cancellations and rebooking, please reach out to the respective reservation department.

——-

Saturday, March 14, 2020, 2200 hours +5.30GMT: Guided by our purpose of care, we are temporarily adjusting our policies to allow for maximum flexibility to help you make the right decisions regarding travel at this time:

• Upcoming confirmed future arrivals:
Existing reservations made before March 14, 2020, for arrivals from March 15 through/including April 30, 2020 can be cancelled at no charge up to 24 hours before the scheduled arrival or re-booked with the same existing booking details up until September 30, 2020.
• New reservations for future arrivals:
New reservations between March 15 through/including April 30, 2020 can be cancelled at no charge up to 24 hours before the scheduled arrival or re-booked with the same existing booking details up until September 30, 2020.
• For all current in-house/departure guests
We kindly seek assistance from each partner to provide us the revised scheduled international flights for your guests in each respective Crown & Champa Resorts properties, should there be any amendments.

We would like to assure you our best possible attention during this situation as we constantly aim to achieve the best results for all our guests and partners.

For further assistance, please contact the reservations departments of your respective resorts.

2. Sea Plane Distance Resorts – Airport Transfers

Saturday, March 14, 2020, 1620 hours +5.30GMT: Due to the ongoing outbreak of the COVID19 in the Maldives, Ministry of Tourism have decided to ban the check-in’s of any foreign national into the city hotels and the guesthouses on local island including Malé, Hulhumalé & Vilingili starting from 00.00 hours, 15th March 2020 for the next 14 days.

Above measures are taken due to the State of Public Health Emergency declared on 12th March 2020, following which guest arriving to stay in any of the properties of Crown & Champa Resorts at a seaplane distance and with late afternoon or evening arrival time will have to re-book their international flight to an arrival time before 15.00hrs in Male.

All the guest arriving on 14th March 2020 post 1800 hours Malé time will have to wait in the lounge due to the above imposed restrictions.

For any further clarification, please contact your booked resort.

1. Ban On Local Island Excursions

Saturday, March 14, 2020, 1600 hours +5.30GMT: As per the official circular issued by the Ministry of Tourism dated 14th March 2020, all local island excursions are banned until further notice. No-one (including the guest and the residents of Maldives) are permitted to travel between the resorts and the local island for the next 14 days starting 1800 hours on 14th March 2020.

For any further information, please contact the front desk or dial “0” from your villa.